Hiring an expert increases the knowledge of your local staff to the point where you can depend on them only. Our team addresses this competitive pressure through providing Ericsson Network Engineer experience to deliver the different systems support services as a solution to reduce the total costs of maintaining and operating the ENE system.
To avoid all the hassle dealing with product technical support we introduce a new way to support our customer. Our System Support services are time and material based service allowing our customers to select from a predefined/standardized Support Packages through a flexible delivery method. This approach provides support packages that are convenient and cost effective.
What you get from our System Support Service?
- Less time dealing with issues and more time concentrating on your daily operation.
- Delivering solutions without the need to deal with the unwanted details.
- Keep down-time and inconvenience to a minimum.
- Faster time of response.
- Dealing with NE Experts who understands your business issues.
- An increment increase in your teams knowledge.